Question 1

What is ShotVista?

Accepted Answer

ShotVista is an AI-powered photo editing and delivery platform built specifically for real estate media creators. Upload property photos, let AI enhance them, and deliver polished results through branded delivery pages -- all in one platform.

Question 2

Who is ShotVista for?

Accepted Answer

ShotVista is designed for real estate photographers, media companies, and anyone who creates visual content for property listings. Whether you shoot 5 or 500 listings a month, ShotVista scales with you.

Question 3

Can I try ShotVista before paying?

Accepted Answer

Yes. Every new account gets 2 free credits — enough to enhance one photo in 4K (or two in 1K) — with no credit card required. There is no recurring free plan; after your trial credits are used, choose Essential or Ultimate to continue.

Question 4

How is ShotVista different from Lightroom or Photoshop?

Accepted Answer

ShotVista is purpose-built for real estate media. Instead of general photo editing, we focus on real estate-specific enhancements (window pulls, sky replacement, twilight) plus an integrated delivery and payment workflow. Edit, deliver, and get paid -- all in one place.

Question 5

Do I need to install any software?

Accepted Answer

No. ShotVista is a fully web-based platform that works in your browser. No downloads, no installations, no system requirements. Just log in and start editing.

Question 6

How does your pricing work?

Accepted Answer

ShotVista uses a credit-based model. Essential is $39/month (50 credits, ~50 photos in 1K or ~25 in 4K). Ultimate is $99/month (130 credits, ~130 photos in 1K or ~65 in 4K). Save 17% with annual billing. You can also buy credit packs: 25 for $24, 75 for $59, or 200 for $139.

Question 7

What if I go over my monthly credits?

Accepted Answer

Up to 25 unused credits roll over on Essential (65 on Ultimate). If you need more, purchase a credit pack at any time. Credit packs are valid for 12 months.

Question 8

Do unused credits roll over?

Accepted Answer

Yes. On Essential, up to 25 unused credits roll over to the next month. On Ultimate, up to 65 credits roll over. Credit packs you purchase separately are valid for 12 months.

Question 9

Can I switch plans at any time?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. When upgrading, the new plan takes effect immediately with prorated billing. When downgrading, changes take effect at the start of your next billing cycle.

Question 10

Do you offer annual billing?

Accepted Answer

Yes. Annual billing saves you 17% compared to monthly. Essential is $390/year ($32.50/mo equivalent) and Ultimate is $990/year ($82.50/mo equivalent).

Question 11

What AI edits does ShotVista offer?

Accepted Answer

ShotVista offers window pulls (fixing blown-out windows), sky replacement, twilight/dusk conversion, HDR merge, color correction, lens distortion correction, and virtual staging (Ultimate plan). All powered by AI for consistent, professional results.

Question 12

What file formats does ShotVista support?

Accepted Answer

We support JPG, JPEG, PNG, TIFF, RAW (CR2, NEF, ARW), and DNG for photo uploads. Edited photos are delivered in high-quality JPG and PNG. Video uploads support MP4 and MOV formats.

Question 13

How long does AI editing take?

Accepted Answer

Most individual edits complete in under 10 seconds. A full listing of 30-40 photos typically processes in under 5 minutes. Processing time may vary during peak hours.

Question 14

Can I create my own editing style?

Accepted Answer

Yes! Style profiles let you save your preferred editing settings (warmth, brightness, contrast, saturation, etc.) and apply them consistently across all photos in a listing. Essential plans get 5 profiles, Ultimate gets unlimited.

Question 15

What if I do not like the AI edit?

Accepted Answer

Every edit includes the original photo. You can re-edit with different settings, adjust specific parameters, or manually fine-tune the result. Your original files are always preserved.

Question 16

How do delivery pages work?

Accepted Answer

Each listing gets a unique URL that you share with your client. They can preview all photos, download them (if payment is complete), request revisions on specific photos, and leave approval notes -- all in one branded page.

Question 17

Can I customize the delivery page with my branding?

Accepted Answer

Yes! On Essential plans, you can add your logo and brand colors. On Ultimate plans, you get white-label delivery with your own custom domain (e.g., delivery.yourcompany.com).

Question 18

How does the payment gate work?

Accepted Answer

You can require payment before clients download photos. Set your price per listing, and clients pay securely via Stripe on the delivery page. Funds are transferred to your connected Stripe account.

Question 19

What is the revision system?

Accepted Answer

Clients can click on any photo and leave revision notes (e.g., "make this brighter" or "replace the sky"). You see all revision requests in your dashboard, make the changes, and re-deliver. Full revision history is tracked.

Question 20

Can my clients download individual photos?

Accepted Answer

Yes, clients can download individual photos or the entire listing as a ZIP file. You control which photos are available and whether a download requires payment.

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